Consumer Credit Laws

The Fair Credit Billing Act requires creditors to correct errors promptly and without damage to a person's credit rating.

If you believe that your charge account statement is incorrect, you must notify the creditor in writing with a statement explaining the error. Within 30 days, the creditor must acknowledge the inquiry and within 90 days the creditor must correct the error or provide an explanation as to why it has not been corrected. During this time, the creditor is now allowed issue an unfavorable credit report or to attempt to collect the amount in dispute.

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